Terms & Conditions

This policy explains what you can expect from us and what we need from you in relation to your personal data. Please read this carefully as this policy is legally binding from the moment you give your consent to it.

For the purpose of the relevant data protection regulations HurryApp and NXQ Group Pty Ltd (“HurryApp”, “we”, “us”, or “our” as applicable) are the “data controller” of your information. We are located on 49A Denman Parade, Normanhurst NSW 2076. Our registration number with Australian Securities & Investments Commission is 652 317 943. If you have any questions about how we protect or use your data, please email us at [email protected].

1. How do we protect your personal data

1.1 We are serious about guarding the security of your personal information and use a secure server to store your personal information. All information you provide to us is stored with high security standards.
1.2 As you will know, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data during transmission, and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
1.2 As you will know, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data during transmission, and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

2. Information we may collect from you

We may collect and use the following data about you:

2.1 Information you give us.
You may give us information about you when you sign up to use our service or be part of any of our users wishlists, e.g. when you provide us with your personal details, such as your name and email address. This also includes information you provide through your continued use of our services, participate in discussion boards or other social media functions on our website or app, enter a competition, promotion or survey, and when you report a problem with our services. The information you give us may include your name, age, e-mail address, age, personal description and photograph.
2.2 Information we collect about you with regard to your use of our services or participation in wishlist exercises. We may automatically collect the following information:
(a) technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
(b) information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Website or App (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our Customer Support number.

3. Cookies

3.1 Our Services use cookies to distinguish you from other users. This helps us to provide you with a good experience and also allows us to improve our Services.

4. Uses made of the information

4.1 We use your information in the following ways:
(a) to carry out our obligations relating to your contracts with us and to provide you with the information, products and services that you request from us;
(b) to comply with any applicable legal and/or regulatory requirements;
(b) to comply with any applicable legal and/or regulatory requirements;
(c) to gather data about demand regarding specific goods and services to be potentially offered through HurryApp’s platform;
(d) as part of our efforts to keep our services safe and secure;
(e) to administer our Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
(f) to improve our services and to ensure that they are presented in the most effective manner;
(g) to measure or understand the effectiveness of advertising we serve and to deliver relevant advertising to you;
(h) to allow you to participate in interactive features of our services, when you choose to do so;
(i) to provide you with information about other similar goods and services we offer;
(j) to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you;
(k) combine information we receive from other sources with the information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive); or
(l) provide information, in an aggregated manner, about potential HarryApp users’ interests to potential investors in HurryApp or potential merchants.

5. Disclosure of your information

5.1 We may share your information with selected third parties including:
(a) affiliates, business partners, suppliers and sub-contractors for the performance and execution of any contract we enter into with them or you;
(b) advertisers and advertising networks solely to select and serve relevant adverts to you and others; and
(c) analytics and search engine providers that assist us in the improvement and optimisation of our site; and
(d) merchants that are part or are interested in participating in HurryApp’s platform
(e) investors or potential investors in HurryApp
5.2 We may disclose your personal data to third parties:
(a) in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
(b) if we are under a duty to disclose or share your personal data in order to comply with any legal obligation,=; or to protect the rights, property, or safety of HurryApp, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction;
(c) to assist us in conducting or co-operating in investigations of fraud or other illegal activity where we believe it is reasonable and appropriate to do so;
(d) to prevent and detect fraud or crime;
(e) in response to a subpoena, warrant, court order, or as otherwise required by law;
(f) to assess financial and insurance risks;
(g) to recover debt or in relation to your insolvency; and
(h) to develop customer relationships, services and systems.
5.3 We do not have a published list of all of the third parties with whom we share your data with, as this would be heavily dependant on your specific use of our Services. However, if you would like further information about who we have shared your data with, or to be provided with a list specific to You, you can request this by writing to [email protected].

6. Where we store your personal data

6.1 The data that we collect from you may be transferred to, and stored at, a destination outside Australia. It may also be processed by staff operating outside Australia who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

7. Sharing your data with third parties

7.1 In order to process your data as stated in this privacy policy, it is sometimes necessary for us to transfer your data to the third parties outlined in section 5.1 that are based outside of Australia. In these cases, we ensure that both ourselves and our partners take adequate and appropriate technical, physical and organisational security measures to protect your data. We also ensure we have appropriate contractual protections in place with these third parties.

8. Profiling and Automated Decision Making

We may use some instances of your data in order customise our services and the information we provide to you, to design and implement our business plan and strategy, and to address your needs – such as your country of address and transaction history. When we do this, we take all necessary measures to ensure that your privacy and security are protected – and we only use pseudonymised data where ever possible. This activity has no legal effect on you.

9. Data Retention

9.1 Your data is only accessed internally on a need to know basis, and it will only be accessed or processed if absolutely necessary.
9.2 We will always delete data that is not longer required for the purposes stated herein or by a relevant law or jurisdiction in which we operate.

10. Your rights

10.1 You have the right to ask us not to contact you for marketing purposes by contacting us at [email protected].
10.2 You have the right to correct any personal information We hold on you that is inaccurate, incorrect, or out of date.
10.3 You have the right to ask us to delete your data when it is no longer necessary, or no longer subject to a legal obligation to which HurryApp is subject to.
10.4 You have the right to transfer your personal data between data controllers, for example, to move your account details from one online platform to another.
10.5 Our Services may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility for them. Please check these policies before you submit any personal data to these websites.

11. Access to information

11.1 Subject to applicable laws, you may have the right to access information we held about you. Your right of access can be exercised in accordance with the relevant data protection legislation

12. Changes to our privacy policy

12.1 Any changes we may make to our privacy policy will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

13. Contact

13.1 Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to [email protected].
13.2 If you feel that we have not addressed your questions or concerns adequately, you may make a complaint with the Australian Information Commissioner in Australia.

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